FAQ

We all have questions—hopefully yours are answered here! (well, the SeaWheeze ones anyways)

Can’t find the answer you’re looking for?

Contact support@seawheeze.com or call 1 877 263 9300.


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General Information

When is the 2013 lululemon SeaWheeze half marathon?

This year’s Seawheeze is on Saturday August 10th, 2013.


Is there an expo?

We will be hosting a pre-race package pickup on Friday August 9th from 8am–9pm at the Vancouver Convention Centre (it’s really more beach party than expo). A little music, a splash of pampering and the SeaWheeze showcase store make this a party you won’t want to miss (hello SeaWheeze exclusive gear!)


Where and when do I pick up my race package?

You can pick up your race package at the West Building of the Vancouver Convention Centre. Come anytime between 8am–9pm on Friday, August 9th (it is going to be a party).


What do I need to bring with me to claim my race package?

All you’ll need is photo ID.


Do I also need to bring my confirmation email to the package pickup?

No! Just bring a piece of photo ID and come and join the party.


What am I getting for my $128 CAD entry fee?
  • one INCREDIBLE weekend
  • a pair of SeaWheeze Special Edition run shorts (ladies, you’ll be able to pick between 2 styles this year)
  • a SeaWheeze app to help you build your training program (and your playlist)
  • access to our official yogi and run trainers
  • a fully supported race route complete with aid, water and fueling stations
  • post-race runners brunch
  • an outdoor oceanside concert and after party
  • yoga, yoga and more yoga

Is there a specific charity associated with the SeaWheeze this year?

No. As a company, lululemon supports a variety of charitable initiatives within our global and local community. Although there is no specific charity for SeaWheeze many charities benefit from lululemon’s charitable giving program. For more information visit the lululemon giving page.


Is there a full marathon I can participate in?

No. The SeaWheeze weekend is one half-marathon the other half party! We are focusing our energy on 21.1km of amazing, all the yoga we can get our hands on, an incredible concert and a big party.


Is there an elite division?

No. We encourage and welcome runners of all level to come and get sweaty with us.


Are there awards for top finishers?

No. However, a special gift will be handed out to all participants.


Is there a minimum age requirement for the run?

You must be a minimum of 13 years old as of event day to participate in the SeaWheeze. If you are under the age of 18 you will need a parent or guardian to sign a waiver on your behalf at package pickup.


Who do I contact if I have a question?

Send us an email at support@seawheeze.com or give us a call at 1-877-263-9300 ext. 2.


How do I get my results?

We will have a link to all results on our website. They will also be available immediately after you cross the finish line.

Note: you will see two times on the result page—the gun time and your personal chip time. Your chip time is the one you want!


How many runners will there be?

We are excited to welcome 10,014 runners for SeaWheeze 2013. Why the 14? To celebrate 14 years of lululemon.


Registration

How can I register?

The SeaWheeze Class of 2013 is full, but we hope to see you in 2014!


How can I make a change or correct my registration information?

Change doesn’t have to be hard! You can email support@seawheeze.com for any changes that you need to make to your registration.


I entered the wrong estimated finishing time, how can I change it?

No need, your finishing time helps us to organize the best start experience but it is not integral to your registration as you will self-seed on the day of. Meaning if you are going to be way faster you can start right at the front :)


I noticed that you don't offer refunds or transfers, why is this?

We have created this event policy for SeaWheeze based on operational necessities (inventory levels, product shipment, registration data etc) as well as protecting our runners from liability implications and keeping them safe.


I have become injured. Can I get a refund, transfer or deferral?

No refunds, transfers or deferrals are available for this event.


Will participants receive follow up emails with event updates?

Yes! We will be sending reminder emails with important weekend event updates and course information. You can also follow us on Twitter and Facebook to get the most up-to-date information.


How much does entry into the race cost?

$128 CAD, including all applicable taxes and processing fees.


Is there a team or relay division?

No.


I think I registered twice by accident. can you check or how can I get a refund for the second registration?

For registration specific issues please call: 1-888-988-2453 and we can help you sort it out.


SeaWheeze Product & Showcase Store

Is there a piece of clothing that comes with the $128.00 CAD registration fee?

YES! If you register before May 1st we will be sending you a pair of SeaWheeze Special Edition run shorts. They will hit your doorstep sometime in late May/ early June (you are going to need them for training). Ladies, this year you will be able to select between two different styles (decisions, decisions). Please note that these running shorts are available on a first come first served basis. Your size and style cannot be guaranteed.


Can I select men's shorts if I am a woman?

No, we produced the appropriate number of shorts based on our anticipated gender split in registration. To ensure all runners receive a pair, you must select your own gender. Trust us, you’ll love em!


Why can't I select my short size when I am trying to register?

If your preferred short size is not showing up as an option during registration, that size is no longer available; please make an alternate selection. Note: we cannot facilitate short size changes after registration, so make sure you love it!


Can I change my short size and/ or style once I have completed registration?

We will  be offering an exchange (based on available inventory) on event weekend. Tags must be on and shorts must be unworn.


What if I received my shorts and they don’t fit? Can I go into a lululemon store and switch the size?

No. Your runner shorts are exclusive to runners and so are not available in our stores. We are offering an exchange at package pick up on Friday Aug. 9 from 8am-9pm.Your size and or preferred style cannot be guaranteed.


The shorts I registered for are not the ones I received?

Please reach out to us at support@seawheeze.com, we will confirm which shorts you registered for, and then work with you to find a solution.


I would like a different style/ size of short. Can I exchange them?

Yes. Unworn shorts with the tags still in place can be brought to the solutions desks at package pick up (Vancouver Convention Centre) on Friday Aug. 9 from 8am-9pm.Your size and or preferred style cannot be guaranteed.


I never received my shorts. What should I do?

Please refer to your tracking number in the email we sent you when your shorts shipped and attempt to track your package directly with FedEx.


My FedEx tracking number doesn't work. What should I do?

Please contact our SeaWheeze support team at support@seawheeze.com or call 1-877-263-9300.


It has been more than 10 days since I received the email saying my shorts have shipped, but they have not arrived. What now?

Please follow up with our friends at FedEx using your unique tracking number that we sent you when your shorts were shipped. They are the experts and will be able to support you in finding your shorts!


Where is the SeaWheeze store?

The SeaWheeze showcase store will be located inside the West Building at the Vancouver Convention Center.


What type of product is in this store?

We’re so excited about this Special Edition gear! We designed an entire line of run product inspired by SeaWheeze 2013. This product will not be sold in lululemon stores or online in North America so make sure you check out the SeaWheeze Showcase store.


When will the store be open?

We’re not sure. We anticipate it being open from 8am–9pm on Friday, August 9th and the majority of race day on August 10th. Stay tuned for updated hours.


Will it be open to the public or just runners?

We’re not sure. We are still working out all the details. What we can tell you is we are focused on providing our runners the best store experience ever. Stay tuned.


SeaWheeze Weekend

Is there a post-race party?

Yes there is! We will be hosting post-race yoga and a concert that will blow your mind! We will have more juicy details to share sometime in May.


Can I bring a friend to the concert or yoga portion of the event?

Yes! This year you will be able to bring a +1. There may be an additional cost to facilitate your +1. We will have more details for you in May.


What is the partner hotel(s)?

Check out our getting here page to find out everything you need to know about getting to Vancouver, and the where to stay page for our host hotels.


Are the hotels within walking (or running) distance to the start line?

Yes. Most of them are.


Is there an official SeaWheeze travel/airline partner?

Yes. Check out all the details on our partner airlines here.


I am coming in from out of town. What will the temperature be like that weekend?

August in Vancouver is unbeatable (at least that’s our opinion). The average temperature is 17˚C (That’s 63˚F for our American friends). It will be chilly in the early morning so you may want to layer up.


I am unable to pick up my package. Can someone do it for me?

Yes. You can authorize someone else to pick-up your package on your behalf. You will need to fill out an authorization letter and provide this signed letter to the person picking up your package. Make sure to remind the person picking up your package they will need to show their photo ID.


Where can I park?

Parking in Vancouver is quite expensive and it’s also at a bit of a premium—we definitely recommend walking. We will have a bike valet so cycling is another great option but there are pay parking lots surrounding and underneath the Vancouver Convention Centre.


Where can my friends and family watch?

Oh baby—your crew is going to want to get in on the parties happening in our designated cheer zones. Expect hilarity to ensue. We will be releasing a detailed list of spots sometime in May.


Is there gear check on race day?

There will be a gear check at the start/finish line.


Can I wear headphones/iPod during the run?

Yes, however, to ensure everyone’s safety and maximum enjoyment of Vancouver’s setting and the course route, we encourage you to run sans headphones. We promise you won’t want to miss anything that’s happening, anyways…keep those ears open!


Can I run with my GPS device? I’m scared of getting lost!

Yes, you can certainly run with your GPS device—although getting lost will be hard with all the sweaty people smiling around you.


Can I walk the SeaWheeze?

Yes—just be aware that the course closes four hours after the start of the race, and the finish line will be inactive by 11:30am.


Can I run with a jogging stroller?

No. Due to safety issues and a narrow course in some sections, jogging strollers are not permitted.


What kind of timing device will be used?

Chip timing—the electronic kind.


I am unable to come to the package pickup at the designated time—what can I do?

Don’t sweat it (you’ll be doing enough of that on race day). Just email support@seawheeze.com and we can help you out.


Can I pick up my package on race day?

No.


Route

Where can I find a route map?

The “Route” page has a route map that is still subject to change but will give you a good idea of your amazing Vancouver tour. Check it out here.


When and what streets will be closed?

Complete road closure and traffic impact information will be available by July 15th, 2013.


Will there be water/aid stations? if so, where?

Yes to both! We are committed to your hydration and on-course nutrition needs so will have plenty of aid stations and water stations along the route. Exact locations will be released prior to the event.


Where can I meet up with my friends and family at the finish line?

There will be designated spots around the finish celebration site for you to high five, hug and chest bump your friends and family. A detailed start/finish map will be released closer to the big day.


Will there be bathrooms on the course?

Of course! We will have bathrooms located with every aid station along the course. Exact location will be released prior to the event.


Training

What is lululemon providing us as a training program?

Introducing the 10-week TackleBox training plan! This  training plan will give you everything you need to run the best 21.1k of your life and is designed to support both new and experienced runners. Both our official trainers and yogis have you covered.

The TackleBox plan is also included in our iPhone app: your personal pocket-size trainer.

Download the training programs here.


Will the stores be having run clubs?

Certain local lululemon stores will be hosting run clubs to gear up for this event. Check out our store finder, to find your local lululemon. The stores also post great tips on their Facebook pages, so search there to find your store.


There is no run club at a lululemon store in my community. What should I do?

Print off the TackleBox training program or download the app, grab a friend and get running! We’ve built the program so that you can do it from anywhere, on your own or with friends. If you’re not sure if you’re local lululemon has a run club, check our store finder feature.


Is the TackleBox training program for participants only?

No. While engineered for participants of the SeaWheeze, anyone can follow along and utilize the training program and the app.


When does the training program start?

The official 10-week TackleBox training program starts on Monday June 3rd! (The Get Sweaty, Get Ready training started March 18th and is available to download here.)


How far should I be able to run before I start this program?

Ideally you should be able to run for 45 minutes prior to starting this program. Walk/running is fine – follow the distances and times we recommend and walk/run at whatever intervals you are comfortable with.


How long is the training?

The TackleBox training plan is 10 weeks, starting on June 3rd, and taking you through to the SeaWheeze on August 10th.


How many times a week do I train?

The program is designed to have you getting sweaty 6 days a week, at different levels of intensity. We’ve built in lots of yoga and cross-training, so you can mix up your workouts and take it easy for a day if you need to.


What kind of training do I do?

The training includes running (duh), yoga, and cross-training (anything from cycling, to swimming, to strength training). This training program is meant to build endurance so you can go the distance on SeaWheeze weekend.


Can I do indoor running workouts?

Absolutely – running on treadmills is A-ok if that’s your jive.


I have been following Get Sweaty Get Ready. Is this different than that program? Can I do both?

The Get Sweaty Get Ready programs were built to get your body ready to start this 10-week training program. You’ve built an amazing base, now it’s time to push yourself with this program, so that you cross the finish line on August 10th smiling.


Where can I find the Strength Circuit for the Get Ready phase?

The Strength Circuit will be available in early April, as a downloadable PDF, found here. We promise to get it to you with plenty of time to spare before your first workout.


What’s a Fartlek?

Fartlek is Swedish for speed play (don’t worry, no alan key required). Fartlek 3-2-1 training helps build variable intensity into your training. Run 3 minutes at a level 6 effort (out of 10), 2 minutes at a level 7, 1 minute at a level 8 and then repeat.


How do I measure intensity on my runs?

Most of your runs should be at an easy, conversational pace. Save your hardcore training energy for the last 10 weeks of training. Trust us, things are going to get real real!

intensity level

how does this feel

when do i use this level?

1-2

too easy to be a workout

walking the seawall

3-5

can comfortably carry on conversation

easy runs, long runs, warm-up and cool-downs

6-8

hard effort, conversation difficult

Intervals, fartleks, hill intervals

9-10

tough stuff, you may question why you signed up for this

toward peak of hill intervals or at end of fartleks


Do I need to do a warm-up and cool down?

Warming up and cooling down are important. Seriously! If you want to minimize injury and continue running through SeaWheeze and beyond warming up and cooling down properly is the right choice. Maintain an intensity level of 3 or 4 to properly ramp up or cool down.

Our official SeaWheeze trainer Blue has put together this dynamic warmup video to help you start all your runs on the right foot.


How do I conquer hill workouts?

Find a hill with a decent incline (approximately 3 to 5 degree incline). You will also want to make sure the hill is about 50 meters long. Run up the hill at an 80 to 85% effort level until you reach the summit. Turn around at the top and jog back down at an easy, relaxed pace. Repeat for the duration of your workout. Intensity level on this should be an 8 out of 10 while you are running uphill – you got this!

If you live somewhere flat (hello Saskatchewan) or need an indoor option, a 5 degree incline on a treadmill will get your heart racing and an incline of to 2 or 3 degrees to recover.


What is the SeaWheeze app?

The App is one part pocket sized personal trainer, one part DJ and one part Vancouver city guide. 10 week beginner and intermediate training programs include cross training, yoga and running options designed to help you reach your running goals. The app lets you track your training, share your progress and listen to incredible music to keep you motivated. You can also access live race results and weekend event details – just think of the app as your SeaWheeze concierge.

Download it in the App Store.


How do I download the app?
Is the App available for my phone?

The SeaWheeze app is currently available only for iOS devices.


Is the app free/

Absolutely.


When I’m listening to the Playlists in my browser, it stops after one song? Help!

We’re working on this glitch, but we recommend downloading the free 8 tracks app to listen to our playlists. The beats will never stop and will get you through your toughest runs!


Who can I check in with for support?

Stay glued to our facebook page for live chats with our official trainers and feel free to post your questions on facebook as well. What will help you, will probably help many. In addition, check in with your local store, they are always stoked to support!


Volunteer

Do you need event volunteers? Where can I register?

We sure do! Volunteer registration opens on Wednesday May 15th at 12pm PST on our volunteer page. Please note: the minimum age for volunteers is 13 years old.


I want to volunteer. will I be able to choose a shift time and position?

Yes. There will be an opportunity to select your shift time and position. Sign up on Wednesday May 15th on our volunteer page.


I am a runner and would also like to volunteer. Is this possible?

Absolutely! You are officially our favourite type of go-getting participant. There are plenty of volunteer shifts available for Thursday, August 8th and Friday, August 9th. Sign up on Wednesday May 15th on our volunteer page.


Do volunteers get a lululemon shirt for volunteering?

Yes! Volunteers will receive a SeaWheeze shirt as a thank you for making this event come to life. Volunteers will also have the chance to shop at the SeaWheeze showcase store on Friday Aug 9 from 8am to 9pm or Saturday Aug 10 from 8am to 1pm.


Can I sign up for multiple volunteer shifts?

Yes. During the registration process simply select as many shifts as your schedule will accommodate. Please make sure the shifts you select are not at conflicting times.


Is there a volunteer training session?

Yes. We will be hosting a volunteer training session complete with yoga, vision and goals, and snacks on Wednesday 7th August from 6pm-8pm at the Vancouver Convention Centre- West Building. If you can’t attend this session, fear not! We will be sharing the training materials online and via email.

Note: some volunteer roles will require special pre-event training. If you have one of these roles, your Volunteer Manager will connect with you prior to the event to organize this extra special training. Lucky you!


Will we get food and drinks during our shift?

Yes. We want to keep your energy up! We will provide water, fruit and snacks during your shift. If you have any special needs or preferences we suggest you pack some of your own snacks as well.


What do I wear for my volunteer shift?

We’ve got you covered! As a thank you for making this event come to life, you will be receiving an official SeaWheeze volunteer shirt when you sign in at your first shift. We ask that you wear this shirt with pride to your volunteer shift.

We recommend wearing something athletic and comfortable on the bottom so that you’re ready for anything at the event. We know a great place that makes athletic wear…

For outdoor shifts we suggest you bring a hat, sunscreen and layers. Please leave your valuables at home. We will not have secure storage at the event.


Can volunteers attend the SeaWheeze Sunset Festival?

Absolutely! As our way of saying thank you, all volunteers are invited to attend the SeaWheeze Sunset Festival on the evening of Saturday August 10th. Your volunteer wristband is all you need to get in. You will get your wristband when you sign in for your first shift!


0days00h00m00s till August 10, 2013